structonix

Frequently asked questions

Questions before you begin.

Straightforward answers about information, scope and the design process.

What should I send for an initial quotation?

Existing and proposed drawings, the property postcode, photographs and a short description of your intended work are a useful start. Say what decisions have already been made and what you still need help with.

Can I enquire before I have drawings?

Yes. Describe the property and the change you want to make. The first step is to identify whether a survey, architectural proposal or other information is needed before engineering can be scoped.

Are structural calculations and drawings the same thing?

They do different jobs. Calculations record design checks and assumptions; drawings show the layout, references and relevant details. The appointment should say which documents are included.

Will every project need a site visit?

That depends on the work and the reliability of the available information. Some questions need an inspection or opening-up before a design can be completed. A remote review cannot verify concealed conditions.

Can you confirm that my wall is load-bearing from a photograph?

A photograph may help frame the enquiry, but it may not show how floors, roofs and walls are supported. Further drawings, inspection or opening-up may be needed.

Who specifies temporary support?

The responsibility must be agreed for the particular project. Permanent structural design does not automatically include temporary works or the contractor’s construction sequence.

Is Building Regulations approval the same as planning permission?

No. They are separate processes with different purposes. A proposal may need one, both or other permissions. Check the requirements for the property and jurisdiction.

Does a calculation package guarantee Building Control approval?

No. The building-control body assesses the relevant submission and work. The design appointment can include responding to queries, but it cannot promise an approval or completion certificate.

Do UK regulations apply in the same way everywhere?

No. England, Wales, Scotland and Northern Ireland have different systems and guidance. Confirm the property location and relevant route before commissioning the design.

Can you quote a beam size before the survey?

A responsible design needs suitable dimensions, loading information and an understanding of the supports. Website examples and photographs must not be used as beam specifications.

How much will the engineering cost?

The fee depends on the scope, structural elements, investigations and coordination required. The scope tool builds a useful brief. Any published estimate must be confirmed in a written quotation.

How long does a design take?

Timing depends on the scope, current availability and when complete information is received. Ask for a programme with the quotation; no universal turnaround is promised here.

What if the contractor finds something unexpected?

Pause the affected work where appropriate and raise the difference with the relevant designer. Changes to the existing conditions may require reassessment before the design can be used.

Are Building Control fees included?

Only if the written quotation expressly includes them. Third-party fees, planning work, surveys and specialist investigations should be listed separately where relevant.

Will you design the foundations?

Foundation design can be included in an agreed scope. It depends on suitable site and ground information and may require investigation or geotechnical input.

Can I remove a chimney breast and leave the stack?

The retained masonry and its support need to be assessed. Do not assume a standard bracket or beam detail will suit your house.

Can I use my ceiling joists as the new loft floor?

The existing arrangement must be assessed for the proposed use. A habitable floor may introduce loads that the original ceiling structure was not designed for.

What file types can I send?

The enquiry form accepts PDF, JPEG, PNG and WebP files within the displayed size limits. Keep originals and send only information you have permission to share.

Are the people and projects on this website real client examples?

The supplied visual library is illustrative. The case-study pages identify fictional scenarios and generated images explicitly. No employee identity, qualification or completed-project claim is inferred from those pictures.

Can I book a consultation online?

You can request a preferred date and time window. A request becomes an appointment only after the practice confirms availability directly.

What happens to my enquiry information?

It is used to review and respond to your project enquiry. Read the privacy page for the current contact details, delivery arrangements and retention information.

What is excluded from a typical appointment?

Exclusions vary. Common separate items include planning services, party-wall advice, ground investigations, asbestos surveys, specialist fire design and temporary works. Check the written scope rather than assuming inclusion.

Can you work with my architect or contractor?

Include the people involved and their responsibilities in the brief. Sharing current drawings and revisions helps coordinate the work, subject to the agreed appointment.

How do I check service availability?

Send the property postcode, project type and required service. Remote design and visits may have different availability; coverage and programme must be confirmed for your project.

What are you planning?

Share the property, your ideas and any drawings. Start with a clear review of what your project needs.

Start your project brief

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